Closer Pets Cat Mate Microchip Activated Medium Size Cat Door for Entry Control of up to 30 Cats – ISO and AVID Compatible
- 【Exclusive Access for Your Cats】Our intelligent RFID cat door recognizes ONLY your cats' pre-programmed keys, creating a protective barrier against neighbors' pets and stray animals. Your feline's private passage ensures safety and peace of mind
- 【Smart Microchip Cat Door】Program up to 3 RFID keys (included) for multi-cat households. Advanced blocking technology prevents access by other RFID-tagged animals - even if neighbors use similar systems. (Unprogrammed mode allows universal access)
- 【4 Modes Control】Master your cats' movement with: Locked Mode (curfew control); Outside Only Mode(secure containment); Inside Only Mode (weather/security mode); Completely Open Mode (Traditional entry and exit)
- 【Simple Operation】10.2"x11.6" frame accommodates cats up to 7.67"H x 7.08"W. With simple operation, the cat door can be installed on walls/doors/windows (wood/PVC/glass). Please refer to the instruction manual and product details page
- 【Long Standby Time】Energy-efficient design uses standard 4 AA batteries. When the battery is depleted, a red light will flash. Please replace the battery in a timely manner(AA batteries not included). Under normal circumstances, the standby time can last up to 12 months（depending on usage）
- 【Cat Door with Collar Sensor】Package contains 1*white cat door, 3*RFID collar sensor Keys (Waterproof), 1*remote control, 1* instruction manual. If you have any questions, please let us know
- OPERATES WITH MICROCHIP OR I.D. DISC: Unlocks automatically for your cat using its unique microchip or a Pet Mate I.D. Disc (sold separately), providing secure access and keeping unwanted animals out
- 4-WAY ROTARY LOCK FOR FULL CONTROL: Offers versatile control with settings for in and out, in only, out only, or fully locked, allowing you to manage your pet's access at all times
- ESIGNED FOR SMALL TO AVERAGE-SIZED CATS: The flap opening size of 145mm x 145mm is perfect for small to medium cats, giving them easy access to the outdoors while keeping the home secure
- DRAUGHT-PROOF AND WEATHER-RESISTANT: Featuring a magnetic closure and fully brush-sealed flap, it keeps draughts and weather out, maintaining a comfortable indoor environment
- EASY INSTALLATION AND COMPATIBILITY: The cat flap fits various door types, including UPVC, metal, wooden doors, and glass panels. The cut-out size is 173mm x 198mm, and it self-lines to 85mm thick, ensuring a perfect fit for most homes
- This version is compatible with most common US microchips including 15 digit ISO, AVIDXX, and AVID Encrypted
- Designed to prevent unwanted entry of stray pets by allowing only programmed pets entry while allowing any pet to exit
- Made from super-tough polymer / Suitable for up to 30 cats (small to average size). Overall size: width 7 3/4”, height 9 11/16” - Cut-out size: width 6 7/8”, height 7 3/4”
- Self-lining to 85mm (3 3/8”) thick – ideal for most doors. Adapter for Metal Doors Available Separately. Easily fitted to walls or glass panels with Cat Mate Wall Adapter Kit.
- It's important to note that while effective in controlling your cats' movements, the door may not always prevent entry by certain animals, especially raccoons. In such cases, utilizing the manual locked mode or the “in only setting” is recommended, particularly during nocturnal hours, to ensure added security.
Beautifully made, sturdy and functions as advertised. I just installed this flap today after having problems with next door’s cat coming into the house to eat. This wouldn’t have been an enormous issue (he does no damage and my cat gets along with him) except that he has a long running feud with the local bully, a black cat who attacks all the other cats in the area. Last night was the final straw when they evidently were both in my kitchen yowling at one another! This freaked my cat out so I decided enough was enough and went out to get a file to make the existing hole fractionally bigger so I could install this flap which arrived a week or so ago. That was no problem, I enlarged the hole and slipped the SureFlap in place. Within a few minutes, the interloper was trying to get in, to no avail.I programmed my cat into it without any difficulty, her chip is right between her shoulder blades. But getting her to use it… there’s another thing! I went outside and lured her out. It took a while but eventually she figured out that she had to push it with a paw and not just her nose. However… going back in. So far she still hasn’t done it. Once outside she sniffed about then took a look at the new door. It was very sunny and the plastic is highly reflective. She saw herself in the door, thought it was a strange cat inside her house and freaked out. She puffed up to twice her normal size and shot off around the side of the house. It was very funny but obviously I had to solve that. So I got some mud and smeared it on the outside of the flap so that it wasn’t as reflective as it used to be. You can still just about see out of it if you’re inside, but on the outside unless the light is on indoors you can’t really see through it any more. She then was happily sticking her head in the tunnel and you could hear it click quietly which makes her start just a little. I’m hopeful that she’ll get used to it quickly because I can’t be having the big bully coming into the house tearing her to pieces. My main concern right now is that she is used to hurtling through the door when she runs away from him. (Until last night he didn’t seem to have any notion that he could come in but now he’s seen the other male do it I think he figured it out.) I don’t know if it will react fast enough and open the flap without her smacking into it. It may put her off of using it altogether. I’ll report back on progress in a while.Jan 9, 2012A month has now gone by since my cat began using this new flap. It took her a couple of days to start using it to enter the house. I ended up having to cover the inside and outside of the flap in white Scotch tape so she couldn’t see her own reflection (but you can see kinda see through it). That was freaking her out a bit so perhaps something for SureFlap to consider in future. Maybe offer an opaque door flap as an option. On the whole though this door has been a life saver. It stopped the other cats from entering – maybe he’s brighter than your average kitty but the main offender learned almost immediately that he could no longer get in that way and stopped trying. The only problem, if you can call it that, is that my cat can no longer hurtle through the door, it just doesn’t react that fast. But she’s learned that and doesn’t try to enter it at a run. I worry a little that she may get caught by the big bully cat who occasionally chases her but so far that hasn’t been the case. My only other concern and perhaps someone can inform me – does it give you any warning when the batteries are about to die or do I need to test them periodically to see how long they’re likely to last?March 10, 2012There’s a slight flaw in this door but I guess not likely to affect most users. My cat is constantly being chased by her enemy, the female cat who lives next door. One day recently she was in hot pursuit and when Mizz came through the door she was so close behind that she was simply able to follow her in because the door hadn’t yet shut. This can’t be called a design flaw, it’s more to do with the nasty character of the cat next door but if you’re thinking that it’s completely fool proof, it’s not. As luck would have it, my husband and I were both in the kitchen when this happened so no fight ensued. The interloper was terrified to find herself in this strange situation and being unfamiliar with cat doors she didn’t simply turn around and go back out, instead running off into the house. Hopefully the experience scared her sufficiently that she won’t do it again! Regarding the batteries, I tested them and three months after installation they’re still almost at max strength so they’re going to last a long time.Overall I highly recommend this product; it’s miles better than the ones that rely on a collar tag, the microchip isn’t going to get lost!
How this door works and what you can do to overcome some of its limitations. This door can be a bit confusing as to what exactly it does when you read the description or the reviews. So hopefully this review will help someone. Please note that I am NOT using this door the way it is intended to be used. So I do not recommend using it the same way I’m using it. This said, it works the way I’m using it and I’m delighted with it.How this door works: The most important thing to understand is that this door is meant to restrict which pet can come *in*. With this door, all pets can get out (but read on!). The default setting is that only allowed pets can come in and everyone can go out. The way it works is that there is a ‘tunnel’ facing the outside. When a pet sticks her head in the tunnel, sensors in the tunnel attempts to read the pet’s chip or pendant. If it can, it unlocks the door so that the pet can come in. There are other modes for this door (like locking it completely or putting it on a timer), but none of these modes change the basic behavior of the door. The controls for the door are meant to be on the inside (and the tunnel on the outside). If you are looking for a door to not let some of your pets go out, then this is not your door OR you will need to use the door in a way it was not intended to be used (like I’m doing). Concretely, that means that you will have to install the door the ‘wrong’ way’. That is with the tunnel facing inside and the controls on the outside. To be as clear as I can be: regardless of how you install it, the door can filter only one way through, it cannot filter both ways. You can lock one way completely (or both ways completely) but you can filter only one way.How I am using it: I have a cat enclosure in my backyard. All of my cats are allowed in the enclosure (through an non-restrictive pet door in my house). Now some of my cats are senior cats and they are allowed outside of the enclosure. So I wanted a cat door that would let only my senior cats out. So I am using this door completely outside of its intended use. I installed it in the frame of the enclosure (so the whole door is outside) with the tunnel facing inside the enclosure and the controls on the outside of the enclosure (see picture). This way, only allowed cats can get out of the enclosure. I was really worried about rain messing up the electronics so I protected the control side of the door with a little roof (see picture). I also taped over the battery compartments on each side as well as tape some heavy duty plastic over the controls. It has rained a lot this winter and the door still works great. But the enclosure is somewhat protected as it stands partly under an upper deck. I’m not sure how well the door would work if it was fully exposed to the elements.How it performs: I’m really impressed with it. Setting it up is a breeze. It does a great job at recognizing my pets’ chips. It also comes with one pendant that I use to make sure the door still works. It looks to be really sturdy too. I’ve been using it for 3 months and it has been working flawlessly. My senior cats love it and the kittens can’t get out. Even my ‘Houdini’ kitten has not figured out how to defeat it to get out. And if the kittens ever make it out then I have the peace of mind that they can come back in easily.This door was worth every penny!—————5 year update: Quick update after 5 years. The door finally started acting a little funky. I only changed the batteries once in 5 years but lately it has started acting like the batteries are low even when i put new ones in. I have not tried yet to call the manufacturer about it but i will and will post an update afterwards. I had another one of these doors on an inside door (to stop an overweight cat from getting into my other cats’ food) but i was not using it anymore. So i swapped the 2 doors and the working one is now outside in the enclosure. A few interesting facts:* the door that has been outside for 5 yearS and went through hurricane Harvey and kept on ticking for over 2 years after that* the protection that i describe in my originally review was pretty much useless and i got rid of the tape and the little roof after a year or so* the door i was using inside is also about 5 years old but seems to be working great* it is easy to reset the memory but you will have to reprogram the pendant that came with the door if you do that.
I love it, my cat despises it! WARNING: CAT CAN BYPASS LOCK TO GET OUT. The media could not be loaded. I love it, my cat despises it! (If you do not believe me, see the attached photo.) On the flip, the SureFlap door does make an excellent cat window. (ie. See attached photo.) I think the reason why he doesn’t like using the SureFlap door, cats tend to get spoiled easily, such as eating treats and refusing to eat regular food. He enjoys when I open the regular door for him when he’s going outside, as this also scares any predators away. He then enjoys when I open the regular door and greet him to come inside after roaming around for awhile.Day 1 after installation of the SureFlap Pet DoorCat lays limp nearby the SureFlap Pet Door, in obvious protest of the dehumanizing SureFlap Pet Door. (He performs similar when being dawned with his cat leash harness.)Day 2While he’s crying to be let outside using the regular door, I was retrieving and readying to turn on the vacuum sweeper when he gladly hopped out the SureFlap Pet Door all by himself!Day 3He’s still hesitant to use the door when coming in, but not so much going. I’m now putting dry food stacked with snacks and treats after he’s been out for awhile near the edge of the SureFlap Pet Door, in hopes to entice him to enter the house with a little more vigor. This is working, and he’s somewhat used to the locking noise now, but still finds the door dehumanizing and would rather sit outside for four to six hours until I let him inside using the regular house doors.Day 5-7He’s now getting more used to going out the SureFlap Pet Door, but entering the door is still dehumanizing for him. No problems with the unlocking mechanism of the door, just psychologically dehumanizing! He knows to use his paw to push the bottom of the door, but just doesn’t readily enter the SureFlap Pet Door.Two Week IntervalAbsolutely no problems with the cat using the door to exit the house now. Only problem, I’ll tend to still see him waiting on the front porch to be let inside at night, instead of him using his cat door on the side of the house. During the day, he does use his door. He’s learned well for the past weeks that he can use his front paw for opening the cat door, or at least play with the magnetic door sealing door. I think the action of the magnet tends to scare him a little, as he does not understand how magnets work. He’s also still on the ten second delay. Might also be getting skittish while exiting the door this morning, likely smelling the possible presence of a raccoon within the exterior of the entry way. In another week, I’ll try disabling/reducing the 10 second delay, and hoping this doesn’t also teach the raccoon how to use the door. No more leaving any food on the inside of the door, nor do I think the cat needs anymore encouragement at this point.Three Week IntervalMy cat is becoming more used to the locking mechanism and the mystical magnetic door closing action. I think placing some catnip at the bottom of the door has made him extremely more comfortable with using the door more often. Still using the ten second mode, although he his making the transition much faster from outside to inside the house, and vice versa.PROS1) Well made. I haven’t seen such a well made product for such a long time!2) Pretty easy to install, within a 2×6 exterior wall. (I used two white 2-2.75 inch SureFlap Microchip Pet Door Tunnel Extenders. The brown extenders tend to interfere with the unit’s operation.)3) Electronics and electrical user interface works well, and intuitive.4) Uses some good sized batteries, for providing the amps for longtime operation.CONS1) No significant cons so far, besides the unit doesn’t include a vinyl siding curved U channel.2) I was a little hesitant to purchase this product due to all the negative reviews, but latter realized those writing negative reviews were likely writing for different earlier product models.3) When the cat goes through the door and the door closes, the door tends to catch the end of his tail. Although the door is really light, I still wonder if it is bugging the cat. I doubt it though.4) I’m wondering if such a door used within colder climates should have some method of preventing heat loss, such as an arctic entry way. (I have not had the time to engineer an arctic entry for this little door for prevent heat loss, as this seems less of a concern for the tropical climates of northeastern Ohio.) I measured the temperature loss using an HVAC laser thermometer during a cold night during Winter, likely around just below or at zero Fahrenheit as we had a warm Winter; and noticed likely due to the small opening, heat loss appeared minimal and the only heat loss registering on the thermometer was primarily extending approximately 1-2 feet around or in front of the pet door by a few degrees loss in comparison to the average interior temperature. Since the pet door is in a small rear room containing the litter boxes, and the room’s heat plan is engineered a few degrees cooler than the rest of the house, doesn’t seem much of a concern.5) WARNING: Keep the buttons covered using the button cover plate, else your cat may accidentally unlock the door by repetitively pawing at the pet door, inadvertently hitting the unlock button! Due to my cat’s injuries sustained while fighting with other stray cat(s), I had to lock him inside for a month. One night, while he likely had to pee really badly and not wanting to use his litter box, I found he was partially through the supposedly locked pet door after frantically pawing away at the pet door, but was luckily partially temporarily caught in the pet door by his pet large cone, or “Cone of Shame.” Nowadays at most times, I still have the buttons uncovered for easily temporarily locking him inside while cutting the grass, or other times. I just try to remember to use the button cover plate, for when I’m trying to keep him inside longer than a few hours.TIPS1) I used an average rise or height from floor, four to five inches. The hinged part of the door adds about an inch to the rise, so the bottom of my door has about a four inch rise, while the hinges rise to about five inches.2) Use the included collar RFID key for testing the door. Do not use the key on a outdoor cats, as outdoor cats loose their collars on a weekly basis.3) Once you have the pet door installed, I suggest using catnip to further entice your pet to become comfortable with using the pet door. Using food after the door installed may entice raccoons, however, I myself did use a dish of food loaded with his treats within the first one or two weeks. (Figured once he got his nose through the door, the smell of his treats would further entice him to enter the house instead of being scared-off by the locking mechanism.)2019.03.10 WARNING! If the pet door is locked, your persistent cat can still bypass the lock to get outside. My cat only takes about ~2-3 minutes to bypass the locking mechanism with his claws & paws. Seems to be like riding a bike to him. Once he learned, he now seems to bypass the mechanism quite routinely now. Be careful and permanently seal the door using a board and some long drywall/wood screws. Using a movable bucket, your pet will still get out but likely will not be able to re-enter due to the temporary obstacle nudged aside, preventing the pet door flap to open full for re-entry. Do not be fooled your pet cannot escape through the door while wearing an “Elizabethan collar” (AKA cone-of-shame), as this would only be a temporary hurdle.2019.05.30 Added photo of door stopping a bunny, dead in his tracks, from breaking into my house and robbing me of all my belongings. Yea, at first I thought he was having a hard time entering the door for some reason again, then to my surprise, he wanted his “catch of the day” brought inside where it’s likely cooler and also likely wanted me to prep the fresh kill. I should have, because he later devoured the entire rabbit. If I were a dentist, probably be pulling lucky rabbits paws from between his teeth! Regardless of the size, he still ate two more full cans of food that night and in the morning… Small cat, many stomachs.
Noisy, poorly designed… nice concept though. Nice idea, but poorly implemented.1. There’s no off switch, and it’s too noisy to leave the batteries in it all the times. Not only are the unlock and locking clicks really loud, but when a cat lingers it continues to make sounds occasionally. One of my cats goes in and out constantly, and the other sits at the portal to see outside, despite spending the past year sitting on a perch at the window next to the door, which was specifically designed for viewing purposes. (The flap itself is not annoyingly loud, probably about as noisy as any other pet door)2. Some water is leaking indoors during heavy rains, which happens near daily during the summers here. I have yet to determine how the water is getting inside exactly. So I might be able to stop it with some caulk, but it may also be getting in through the device, as the locking mechanisms are at the bottom of the door, where water would pool if it splashed into the outside opening (they don’t look waterproof). (I have tile flooring, so this isn’t an emergency issue for me, but if I had wood or carpet flooring I would have been more upset to find the puddle after the first rainy afternoon.)* I might adjust #2 later, depending on my findings.3. The hole is too small, and the bottom of the passage is longer than necessary (it sticks out in both directions). The cats can get in and out, but it’s very tiny, and I don’t have large cats. I’d say one is small and the other medium, and neither are overweight. It makes sense for the top of the portal to jet out, to contain the electronics on the inside, and to block rain on the outside, but it doesn’t make any sense to unnecessarily elongate the bottom. Both my cats usually ‘drag’ their hind quarters through the portal as a result of it’s tiny size and it’s length. And I assume that that is not going to be a good thing over the long haul.4. This is not SureFlaps fault: one of my cats did fine using it to get to food, when it was installed in a box, for training. But she has had no interest in going outside unless the human door is left wide open (even when she can see her food outside and is ‘hungry’). She’s ‘naturally’ an indoor cat, I suppose. We’ve been taking her outside since she was a kitten, but she really doesn’t like it. She usually just sits on the porch if the doors open. So having a pet door is really just a nicety for the other cat, as she can now come and go as she pleases, even during hot summer months, or cold winters… but they both still need a litter box! And that kinda defeats 90% of the point of getting a pet door, or cutting a hole in my $250 high energy efficiency door.I have other minor qualms not worth mentioning here. All in all though, I wish I’d have saved the money and just bought a regular pet door. I suspect that ‘someday’ I might actually have use of the two way electronic control mechanism. But at the moment we don’t have any coons or anything trying to get inside. And I’m not worried about other cats. And I also have to lock it manually at night to keep my outdoor kitty from bringing in live or dead animals to play with on our couch while we sleep (first night issue, 1 small bird, everyday issue, lizards a plenty).I suspect that ‘someday’ I might buy another door such as this, if it’s ‘silent’ and can be controlled via smartphone or direct digital controls, and is compatible with third party smart home systems like Nest, so I don’t have to have a separate app for each device I have.I’d say there’d absolutely be a market for proper ‘smart’ pet doors, but I don’t think the SureFlap, or any door I’ve found, qualifies just yet.
Works really well – but they are serious about metal interference. We have one big old senior cat (19lbs) who comes and goes as he pleases – he never leaves our yard. We also have a younger, far more adventurous cat that is not allowed out under any circumstances – he will jump the fence in a heartbeat and disappear for two days. So this was a perfect solution for us – with one big question mark. Could our senior cat even fit through the hole? It’s a very small opening, and there’s only one size to this.I tested him before I bought this door – I cut a flap in a cardboard box and put some treats in it, and he squeezed through just fine. (Ironically, the treats are how he got to be so fat …)This door was bought to replace a manually operated door, which we used before we got our younger cat. It fit in the same opening, which had been cut into the aluminum panel at the bottom of a storm door. Despite the fact that the instructions cautioned against interference if mounted in metal, it was worth a shot because the hole had already been cut.Mounted like this, the performance was inconsistent – sometimes it worked, sometimes it didn’t.I called the company to see if there might be some other cause i could look into – they listened carefully and were very certain that this was the problem. They recommended the circular mounting bracket that will offset the sensors from the metal by an inch or two, which they say is enough. Instead, I found a nice piece of plexiglass in the garage, left over from another project, that I repurposed as a window to replace the aluminum.The installation is very straightforward – but it does require a little bit of skill. Basically, it’s “trace the hole, cut the hole, push one end through and stick the other side on with two screws and you’re done!”, but the trick is in cutting the hole. Initially (with the original door) I just traced the hole and cut it out with a pair of tin snips. The plexiglass was a little trickier. Going through a wall or an exterior door would require some thought for sure.I measured the size and cut the plexiglass on a tablesaw, but I put masking tape on both sides to prevent chipping. Same with the cutout – I traced out the rough size of the opening using the door, then used masking tape on both sides. I made a more accurate line with a marker, drilled a couple of pilot holes and cut the opening out with a jigsaw and a fine-tooth blade.Electronically, it works great. After a little encouragement, our old-timer just sticks his nose up against the little window and we can hear the “click” that unlocks it. I think he has learned to listen for the click himself. We’ll see if the other cat figures this out and tries to follow close behind – I wouldn’t put it past him.There’s a locking mechanism that offers all possibilities. It can be locked both ways, or open one way and locked the other (right now we have some rodents in the yard; we have it set to let him out but not in; we want to check first to see if he’s bringing in a mouse or rat). It can also be set to let him in but not back out again – which is great for keeping him in at night. It can also be unlocked both ways for the cat with the right chip, or unlocked and completely overridden to let anyone in or out.Once again, the big downside is the size; it’s really tight for our cat. The company assures me that they are “in production” for a larger door, which I will probably buy once it’s available.
Very good high tech product, not 100%. Overall, this is a very smart product, unlike anything on the market, and works well. It uses your cats existing microchip to determine who is allowed in and out of the house . This also means that raccoons and skunks cannot get in through the cat door. The fact that you can program every cat and see when they come in the door and out of the door is fantastic. You can set the door time to open and close and it will always let a cat back inside who might have accidentally gotten out. You use an app to control the door and it’s easy to use and very intuitive. If you stay out late for dinner, then you can set the door to close at an earlier time using the app, so your pets are in safe.However, if you absolutely must keep a cat inside, known to the system to be an indoor only pet, it isn’t 100% foolproof. Of course…Nothing in life is! I wanted to keep my kitten inside until he had all his shots, but continue letting the older cat in and out of the house on his own schedule. It worked okay in the beginning, but as the kitten got more and more curious about where the older cat was going, he figured out to wait for the older cat to start coming through the door and then he would squeeze his body underneath the older cat and get through the door!Both cats are indoor outdoor cats now and the door is still working very well. The batteries lasted about four months which I think is okay. There were a lot of complaints about the batteries expiring much sooner than that. I still wish there was another way to power it then batteries but that’s okay.Make sure you do the measurements. I used an existing cat door hole but because this door opening is smaller, it’s kind of awkward for my larger cat to get in and out easily. He can do it, but because of the size of the door you want to make sure it’s not too low to the ground. He weighs 11 pounds and it is a tight fit.And finally, some feedback for the company who makes this….You have an amazing product!! However, you need to simplify your product line and offer all of the features in more of your products. Trying to find the right product, with all of the features I wanted, took me days of reading and I almost didn’t buy it because it was so confusing! I understand you want to diversify your market and provide products at multiple price points because it’s so darn expensive, but, your current method is just too confusing for the customers. And, please make the doors bigger for larger cats (and STILL include all the tech features). IT’S EXPENSIVE BUT IT’S WORTH IT!
Excellent premium product. Very happy with product though it is very premium.No issues with setup or use though room for improvement on alerts – see below:- Set up, install and cat training was straightforward but you do need to follow sequence and methods provided in instructions and youtube videos e.g. register cat to cat flap before installation.- We have a single cat, Theo, and entry controls and curfew feature have been very useful to enable and control his comings and goings.- Alerts are fun and engaging if you configure your pet and cat flap names appropriately:-‘Theodorius L. Gato’ has entered by the ‘Intergalactic Portal’ !…but I can imagine that will get old after a bit and the miaow sound from the alert is not removable which is not great for work. Probably more useful to have exception alerts based on e.g. excessive failed entrance or exits, cat not having been out or not having come back for some configurable time threshold, low battery level as these would all be good triggers for human check up.
I need more time before giving a full review, but so far this door has been very effective. It was easy to set up, easy to install, and all I had to do was bring my cat close to the door to code the microchip–far easier than expected! It’s working well and she’s learning to use it.I’m not using this as an outdoor pet door. I have one overweight cat, and another underweight cat with extreme food allergies. To allow myself to feed their separate vet-prescribed foods with no stealing (and allergy flare-ups) I purchased two of these microchip doors and installed them in the side of two pieces of furniture designed to hide litter boxes. Instead of litter boxes, I feed them their separate foods inside–and don’t need to worry about one stealing food from the other. So much cheaper than buying microchip pet feeders and it’s working well so far!
Bought this and must have got the wrong model. Despite this being the same price it doesn’t connect to the sureflap connect. Had to contact customer service and give them the serial number.Good quality, although it’s not air tight and you get a draft. Also the door is not so heavy, if a cat comes in and it’s windy the door can stay open. Came home one day and a vacuum had been created due to it being installed in a wall with the extenders and I had so many leafs in the house and all the heating had gone, overall it’s ok.
Helps keep peace among my animals. I have two cats – one is a bit of a bully and the other is the victim of his bullying. I use this door to give my female cat access to my utility room without my male cat being allowed in. This results in a better quality of life for her by giving her a private place with food, water, litter, and a bed where she can escape from the other cat for a while if he tries to start a fight.The door does a great job at opening only for the cats it’s supposed to open for. When she approaches, you hear it unlock, and it locks behind her just a second or two after she gets through. It would conceivably be possible for another cat to follow in the cat who is supposed to be allowed in the door, however the timing window would be tight and while it is technically possible, it’s unlikely the other animal would act quickly enough to get in before it locks again. Installation into an interior wall was easy, I can’t speak to installation into glass or an exterior door or wall – any of these are likely much harder.I can’t speak to battery life – I’ve had it for a couple months now and the batteries are still going strong. But the product works and works well. If you have a space that you want your cat to be able to access and no other critters, this will do the job. There are cheaper devices on the market which use a magnet that you put on their collar. However, that would mean that you have to put a collar on your cat and if it ever lost its collar, the door wouldn’t work. This solution is much mor elegant as long as your cat is chipped. It doesn’t depend on anything that the cat could possibly lose. All in all, it’s a solid product. Expensive, but it does what it says. Think about whether you really need this or whether a similar model that uses a magnet on the collar will do. If you do need the feature that this offers, it’s great and you won’t be disappointed.
Comprei o produto Porta Automática Sure PetCare – Cachorros e Gatos e nas Específica do Produto – Descrição – diz que “A porta se conecta ao aplicativo Sure Petcare por meio do hub (vendido separadamente). Envia notificações quando o pet entra e sai de casa, permite o bloqueio e desbloqueio pelo aplicativo e de toque de recolher com horários pré definidos.”Ocorre que lendo o manual não encontrei nada referente a esta função e recorrendo a internet descobri que somente uma versão mais atualizada desta mesma porta é que possui esta funcionalidade (Porta Automática + App Connect Sure PetCare para Cachorros e Gatos).Me sinto frustrada com a compra! Não instalei o produto… está na caixa ainda!
Life changing. There was a gray cat who roamed the neighborhood for several years. He had a family but they never let him indoors – no matter the temp or weather conditions. The summer of 2022 he kind of adopted us – started hanging out at our front door, then sleeping at our front windows. We had two indoor cats so couldn’t just bring a strange, non-vetted cat indoors. Long story short is that he eventually did end up at the vet and able to come in our home. That said he will never be fully indoors – he won’t go to the bathroom in a litter box unless the weather outside is EXTREMELY bad. Fortunately our schedules are such that we can let him in and out multiple times a day. Our concern has always been being away though. I had this fear of leaving for any length of time, that door not opening for him and him feeling abandoned again as his last family did to him. We then read about this door, immediately ordered it and took Jack to get chipped. It took about two days to get him to use it for the first time with our assistance and a few more days for him to intermittently start using it on his own. At first it was almost as if he didn’t understand that it was ok for him to come in and out at his own will – I think he thought he needed our permission to enter the house. We went to Florida from 11/8-11/18 and set upCameras so we could call him to his door if needed. About two days before we had to leave the door thing fully clicked with him and he finally understood he was home and free to come and go as he pleased. The whole trip we would get so much joy every time we got a camera notification and saw him coming or going. It’s funny because now that he knows he can come and go at will he actually stays inside much more. Now He leaves sometimes for an hour at most but more often than not it’s only for like 10-15 minutes to go to the bathroom. It is a one way door so we have it set so the chip is required to exit that way our other cats can’t get out. He exits into the garage and has another cat door to the outside. To come back in you don’t need a chip but because it’s in the garage I’m not worried about another animal finding their way in. Anyway this door has changed a cats life for the better and made him understand he’s truly home. We can’t thank you enough for making this affordable door.
Keeping neighbors cat out. So far this is working great! We just installed it this past weekend. My neighbor has an aggressive female cat who likes to torment my kittens by eating all their food and marking her territory. This has stopped her from coming into my cats domain and allows my cats to get away from her. I didn’t give 5 stars because I hear the thing click and unlock when my cat isn’t close by. Not sure if I have a defective unit that’s going to eat up batteries or not. Time will tell.
Plastic Junk. Horrible App. Very Hard to Install. DO NOT BUY. *****UPDATE****I’VE HAD THIS FOR OVER A MONTH NOW. THE APP IS JUNK. THEY UPDATED IT WHILE WE WERE AWAY AND IT LOCKED MY CATS OUTSIDE.SECOND. NOW THE CURFEW MODE DOES NOT WORK. DO NOT. I REPEAT DO NOT BUY THIS UNLESS YOUI ARE WILLING TO LET YOUR PET DIE OUTSIDE IN THE HEAT OR COLD.All of this is plastic junk. I installed the door in wall next to the door.First off, you mount the door with screws from the outside. And screws are not long enough to reach the inside part. Not only that, they did not think about weather at all. I have to add caulking and other items to keep the weather out. So prepare to buy that as well.I needed two extensions each is only 2 inches. These are plastic crap that you need to duct tape together. They do not snap together nor does the lip go all the way around. You also need to seal them, unless you want water to come through and into your wall. And remember this is the tunnel from the outside that your cats will be using.Next, know that the outside trim piece is plastic and does not fit tightly around the plastic extensions. There is 1/8 inch space all the way around. Once again, get ready to caulk and seal or you will have water in your wall/door.Now, lets talk about the App. It sucks. Period. Once you have trained you cat to go through the door it reads the chip, which just a long number. You can change the number to the cat’s name, BUT you must fill out ALL the profile data for the cat, including a sub bread. WTF?Next, to set the time zone, you know so you can use the curfew feature, it has EVERY SINGLE TIME ZONE LISTED AND NO WAY TO FIND YOUR CURRENT ONE. You scroll forever, past Madagascar, and still no Pacific time zone, listed. Again. WTF?You can turn off the dumb green cat ears. Trust me, when you see how bright they are, you will turn them off. If not, it’s like having a stop light in your living room.Finally, the door is ok, but the cat must almost bump the door before it unlocks.I would not recommend this product. In fact, I wish I could return this and get something else.
Works like a charm. This is really an ideal product for indoor/outdoor cats in rural areas. It offers a set it and forget it solution to make sure your furball can go in and out, but raccoons, possums, skunks, and other cats can’t. My kitty took to it pretty quickly. Just tape the door open for a few days so they can get used to the idea that it is a portal to the indoors, and then lower the door in stages over a few days so they get used to the flap. Set up was simple and the instructions were easy to follow. The only tricky part was installation. Since we put ours in the wall instead of the door, we had to do a little carpentry to make it fit, but it wasn’t too bad. In all fairness, we did opt for a non standard installation, so that’s not the fault of the manufacturer. The door has been reliable, and has not had any problems or issues for us or for our kitty.
Stopped working within a week. Do not recommend. It worked well for about a week. Then it stopped functioning. Even tried a new microchip and new batteries. Factory reset and re programed both chips per instructions several times.Does not unlock when either chip is next to sensors.
Works great. Setup and install were quick and easy. People talk about the noise, but it’s a minor click that doesn’t seem to bother my cat at all. Note that the chip reader is for “in” only. If you set the door to “unlocked” or “out only”, the door is free to swing in the outward direction without a chip read – which is why a smart racoon could get a finger in and pull the door towards themselves, and get in that way. So far not an issue for me, but something to be aware of.
Works like a charm. This door gives the cat secure access to our garage at night. He came home beat up after staying out all night so we lock him in until morning.To train him it was installed on the side of a cardboard box where he was fed his meals for a few days. When he got the hang of it it was installed in an exterior wall. He used it immediately. He wears a tag with no problems except one was lost when the breakaway collar opened somewhere.I bought the the Dualscan because it resists raccoons which visit from time to time. The video made this very clear. The area has opossums, rats and stray cats and the Dualscan allows us to keep these critters out by closing the garage door.The exterior could use some weather protection from the occasional heavy rain, maybe some kind of overhang/mini awning would help. Maybe a modified plastic bucket would work.This is the first week of use and it has been a success.Edit: A Yolink motion sensor and hub give notifications of Dualscan entry and exit. It has a 1/4 mile range. Very expandable for other applications. Also, the cat got chipped and has no problems using the flap. A Home Depot bucket was cut to make a functional “awning” over the outside entrance. We’re ready for rain.
Works good, but small. Went ahead and purchased this one because I wanted the option of keeping one cat inside and not the other. Easy to use and install, only problem was it was too small for my 14lb cat to fit through. He had to pull his back half through instead of stepping. Quite funny to watch but made him way to hesitate to use it. Had no problems returning it and purchased the larger door without the dual scan. We reversed the install so will see how that goes.
J’ai eu un problème car un de mes chats arrivait à ouvrir avec ses griffes au lieu de pousser avec la tête ! Le SAV sure PetCare a été super, ils m’ont envoyé une nouvelle porte protégeant l’ouverture pour les chats pénibles ou malins ;0) Il faut changer la pile régulièrement, mais malgré cela je recommande vivement car cela marche très bien pour moi et mes 2 chats sont en sécurité la nuit. De plus cela permet de savoir combien de temps ils passent à l’extérieur. C’est très pratique.
The Sure Petcare SureFlap Microchip Pet Door is fantastic for my big chubby cat. Perfect size for larger cats and small dogs. It’s easy to use with its one-button control and works perfectly with microchips or RFID collar tags, making it super convenient. The curfew timer feature is great for setting specific times for your pet to go in and out. It’s durable, simple to install, and gives peace of mind knowing your home is secure from stray cats. Highly recommended for pet owners looking for a reliable and convenient pet door!
Es la segunda que compro, mis gatos la usan todo el tiempo y es super facil de programar. Pero esta puerta gasta mucho las baterias, cada dos dias tengo que cambiarlas, son recargables y nuevas. Ya probe con las de la otra puerta y ocurre lo mismo.
Die Katzenklappe funktioniert hervorragend. Ich bin total begeistert. Sie ist einfach zu montieren gewesen und das Speichern der Chips war kinderleicht. Die Katzen brauchten ein paar Tage, um sich an die neue Klappe zu gewöhnen, aber mittlerweile haben sie den Dreh raus. Ich bin sehr zufrieden mit der neuen Katzenklappe.
Keeps raccoons out. We had raccoons coming in almost every night through our regular flap and they haven’t got in since installing this one
Très pratique et facile à installer puis à mettre en oeuvre et à configurer.
GODSEND. for anyone looking to create “food pods” or similar for cats with different dietary needs, IT WORKS!i was able to cut it down, following the instructions, to fit both a very thin door and another unit fits a pretty standard size door — i did not need an adapter.speaking of size, my diabetic furbaby is a Big Boi but is able to squeeze through, though he is very very food motivated and is willing to put in the effort. the others are fairly normal size cats and fit very comfortably.note that this unit does not come with any collar tags, so if your cat isn’t already microchipped you will need to get one of the Cat Mate ID Disks per door like me — they are not small, but don’t seem to get in the way too much and work just fine. can confirm for anyone that this unit will read 125 kHz rfid codes, and the ID Disks use 125 kHz as well 👀chip-training is fairly straightforward, and you are rewarded with a not-loud but not-quiet ka-chunk when the mechanism successfully unlocks. my cats seemed confused by the noise at first, but now are not bothered and even seem to use it to confirm when they can push their lil faces into the door.the sticky-outie tunnel part must face OUT of whatever you are controlling entry for, so in my case i have it sticking out of the food pods, and the control dial is inside the pod. the controls aren’t super intuitive, but just leave it on “unlocked” to bar entry for nonchipped cats and allow any/all cats out. i literally had to sit there with a collar and mess with it until i figured this out, as the instructions aren’t super helpful.it needs many batteries. it will use rechargeable ones, but apparently the low-battery alert light only works with the nonrechargeable ones due to the difference in voltage — this remains to be seen, but i assume it will work as advertised and will update if otherwise. i also am using a camera inside the food-pod to monitor eating, so i figure i’ll see the light that way since it isn’t visible from outside the unit in my configuration.the unit is white — pictures make it look gray or something, but it looks nice and white in person 👍 the door is also significantly tinted, which i think prevents distractions to whomever is eating but i suppose it could be a pro or con depending on your use case.overall super pleased with the price ($79.99+tax) and functionality (allowing me to separate food stations inside my house).
Not reliable. We have two Bengal tom-cats and if you know them, you know that they are much more independent, stubborn, and defensive than a standard pussy cat.The new electronic flap door is to be installed between inside and outside – that is we have to cut a hole between these two worlds to fit the new flap door into that hole.Therefore we needed to make sure of two things: a. that it operates as described and b., that our cats accept the door as well as their standard cat door (not chip-operated) that we have already installed between two indoor rooms.To avoid expensive mistakes we clamp-installed the new door in a sliding door to our deck, which is, so far, their standard door (operated manually by us many, many times by day and by night). The opening gap above was closed with a taped-in piece of plywood.The new flap-door was activated as per printed instructions accepted by them both cats. They did not hesitate to potentially use this door and – after activation – used it to get in or out but not reliably in both directions. The opposite direction was not allowed by the door (whilst correctly set for “in and out”) after they went through once.This may be an activation mistake or something else not under our control. Whatever it is, we do not dare cutting a hole in a wall or door for a cat door that does not work reliably.The proposed alternative option to operating the flap door with a collar switch to be applied on in/outdoor cats, which are already chipped with the veterinarian standard US chip does not make sense to us. Actually, we think a collar on an active outdoor cat is dangerous because they could strangle themselves when getting stuck in a fence or similar.We observed the following while activating:Once the cat had their head deep enough in the tunnel, the red light switched to blinking (read the chip). As per instruction, we pressed the command button but there was no indication of success (as the blinking turned off or switching back to a steady red). The instructions don’t mention any such feedback of success either, which seems odd. The blinking kept going for an hour and then the system shut off.Conclusion: We determined that the door is not reliable and it will therefore be sent back.
It works. Love that my cats misery from her home being invaded by a local cat that’s got his own home is solved. Worked perfectly from day one, set up in patio pet door with leftover styrofoam and thick foam weather stripping, which holds in place very well for my nine pound sweetheart. A little ingenuity easily made it fit. She quickly learned that if she wants her freedom she has to use it. The click of the lock was off-putting at first but she got over it. I explained all the wonders of her microchip until I’m sure she wondered if I’d ever shut up! And even if I have to buy another at some point, it’s well worth the $80 and more.
A lifesaver. The media could not be loaded. This cat door that reads microchips has been a lifesaver…or a cat saver, for our family! Our beloved kitty would whine to go out all day long but the second we let him out, he’d scratch the windows to come back in. We tried to make him an outdoor kitty but he was too social and wanted to snuggle, while also having the freedom to roam.We saw this door, got our cat microchipped and voila…problem solved. We have many other neighborhood cats so just the cat door never would have worked but having it programmed to read just our cat’s microchip is the perfect solution.We also have raccoons, skunks and opossums in our area and have never had any of these wild animals wander in.There is a little clicking sound you can hear when the cat door reads the microchip and opens for the cat but it’s very quiet overall. We are extremely pleased with this purchase at one month of use.
little cats only. Door works as described but jeeze – why not make it a bit larger. My cats (3) all struggle to get through this tiny opening.
Loses programing. Keep having to reprogram it because it will only let my cat in one way even though I have it set for both. My cat is using an internal microchip.
Stray trying to get in. I never wright reviews for items but this one is great. I set up a trail camera because the cat food was going down way to fast. We had two freeloader cats coming in at night. The final straw was when another one joined them and started to spray in the house. Our cats where constantly on edge and freaked out. I searched and found this. It works great my cats can come and go the others are locked out. Picture of stray cat trying to get in.
1 star. I would give it 1 star if i could. I cant use it. Its not smart. It keeps letting dead rodents into the house brought in by the cat. The cat gets 1 star.
Perfect solution. I have 6 cats who have limited access to certain areas of the house. the 3 blind cats that are not permitted upstairs (for their safety) 2 sisters are allowed in the main bedroom (because they are very territorial and protective of me) this was the perfect solution I needed. easy to install, doesn’t interfere with the door opening. the lock feature works great. it does have a very distinctive “click” when it unlocks, but you get use to the sound over time. it looks good, with a nice rounded finishes. my cat’s are all use to cat doors, so didn’t take too long for them to figure out the new door. the one sister was a bit reluctant to use it, because of the distinctive click sound, but nothing a laser light for motivation couldn’t fix… great way to protect your pets and home from uninvited guests.
Cat door. It is very nice they should have a way to order the extension if needed so you don’t get the wrong one and have to order again.