Smart Pets: smart pet door
- CUSTOMIZE YOUR PET’S ACCESS: The Electronic Pet Door features programmable selective entry, exit and auto-locking options
- PEACE OF MIND: The Electronic Pet Door works with the waterproof Electronic Pet Door Key worn on your pet's collar; only the pets wearing the key can go in and out
- MULTIPLE PETS: Great for households with multiple pets; programmable for up to 5 Electronic Pet Door Keys
- BATTERY OPERATED: The Electronic Pet Door is battery operated (4 D-Cell Batteries, not included)
- DOOR INSTALLATION: Designed for installation in interior/exterior doors; wall installation option available with purchase of Wall Install Kit
- U.S.-BASED CUSTOMER CARE: Our pet product experts are here to help you and your pet and are available by phone, email or chat if you have any questions
- QUALITY PROMISE: PetSafe brand has been a trusted global leader in pet behavior, containment and lifestyle innovations since 1998 to help keep your pet healthy, safe and happy
- CONTROL THROUGH YOUR PHONE: App enabled pet door that gives your pets the freedom to come and go
- ONLY OPENS FOR YOUR PETS: Selective entry and exit let you decide when and which pets can use the pet door, keeping wildlife out
- SET CUSTOM SCHEDULES: Create or change multiple schedules for each pet to maintain their daily routines
- LOCK FROM ANYWHERE: Remotely lock and unlock your SmartDoor through the My PetSafe app
- SMARTPHONE NOTIFICATIONS: Receive notifications when your pets use the door, updates on your SmartDoor lock and battery status, and more
- SAFE AND EFFICIENT: The pet door flap’s dynamic weather sealing and multi-point locking mechanism makes this an energy efficient and safe option
- NEW FIRMWARE UPDATE: Addressed critical issues with app functionality, connectivity, performance and security, reflecting our commitment to your cat and dog’s safety and user satisfaction
- MEDIUM PET DOOR KEY & MICROCHIP CAPABILITY: The Medium SmartDoor Connected Pet Door comes with a Medium Pet Door Key and can pair with your cat’s microchip (see chart below)
- MADE FOR MULTIPLE PETS: The pet door can work for up to 32 pets
- Smart Design: 3 Mode-Locked-Unlocked-Automatic. The Intelligent Pet Sensing Door features cutting-edge technology that automatically detects when your pet approaches with the smart key, providing seamless entry and exit without any manual effort.
- Enhanced Security: Rest assured that your home is secure with the Intelligent Pet Sensing Door. Only authorized pets can access the door, keeping unwanted intruders out and providing peace of mind for pet owners.
- Customizable Settings: With adjustable sensitivity settings, you can tailor the Intelligent Pet Sensing Door to suit your pet's needs and behavior, ensuring a comfortable and safe environment for them. You can add more pets to your Electronic Pet Door, keys sold separately (1 door no more than 5 keys).
- Convenience at Your Fingertips: Say goodbye to constantly opening and closing doors for your pet. With the Intelligent Pet Sensing Door, your furry friend can come and go as they please, making life easier for both you and your pet.
- Package included: 1X Smart pet door and 1X Smart key. Need 4 D-Cell and 2 CR2032 Batteries (not included).
- CUSTOMER CARE-QUALITY PROMISE: Our product comes with a comprehensive after-sales guarantee to ensure your satisfaction. If you encounter any issues with your purchase, our dedicated customer service team is here to assist you. Your peace of mind is our priority, and we strive to make your post-purchase experience as smooth and hassle-free as possible. Your satisfaction is our ultimate goal.
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Much better than expected….so far. **Updated–still great**. I reluctantly purchased this doggie door after reading all the terrible reviews, as a last resort. We are a family of cat lovers who inherited a dog when a family member passed away and are learning to live with him. He had a doggie door his entire life before us but when we took him in we chose to try to train him to ask to go outside so our cats didn’t get out. We spend 2 years trying to train him and all we ended up with is a wall in our hallway that needed sheetrock replaced because he peed on it repeatedly and LOTS of frustrations. We decided to try a regular doggie door and see how our cats did going out because we couldn’t find any electronic doggie door with even semi-good reviews. The cats loved going out but one started roaming too much and another one loved to hunt and brought us lots of half dead animals (lizards, mice, moles and SNAKES). We also had 2 stray cats decide to wander in our house in the middle of the night. Waking up to a strange animal in your house is no fun. I include these things for anyone considering a traditional doggie door who has never had one.On to the Petsafe electronic door. We ended up having our handyman install the door so I can’t really comment on installation. We were installing in a metal door and didn’t have the tools to cut through the door so I didn’t even try. I had read a comment on here about making sure the door was level and passed that along to him. He said he put it in and was having a bit of trouble getting it working right so he loosened the screws and re-leveled to get it working. This makes me think being level is quite important, as would make sense for a swinging door.We have had this door for a week now and it is working great for us. It makes a pretty loud click when it unlocks. This scared the dog a bit in the beginning but he is used to it now. He has to be in the range for about 15 seconds for the door to unlock. The range can be adjusted so maybe it would open quicker if I adjusted it but I like it taking him standing in range for a bit for it to unlock so it doesn’t unlock every time he walks by. In the beginning he would try to get out the door before it was unlocked but has now learned to wait for the click to know it is unlocked. To teach him to go out the door I held the door open and showed him it was just like his old doggie door. When I tried to get him to go out on his own he didn’t seem to understand that he could open it by himself as this door seals tightly unike a flap door. I gave him a little nudge from behind a couple of times to push his nose into the door and he quickly realized he could open it this way. Next, I stood outside the door and gave him treats when he came out, then moved back inside and did the same. It took about 5 days for him to get really comfortable with the door but now he uses it just fine.We have not had any issues with the door not opening when it is supposed to. It has not gotten stuck once. It closes quickly behind him and locks in about 15 seconds. So far our cats have not tried to go out behind him, but I do realize this is a very real possibility. The door is pretty loud when it locks/unlocks and swings so thus far the cats have only investigated from a distance. So far we love the door and it has saved my sanity (I couldn’t take another half dead animal coming in my house, my kitties roaming off and getting injured, or another midnight visit from a strange animal) but, I am still a bit skeptical. With so many bad reviews I am just waiting for this thing to break any day. I will update this review if my opinion changes from my current 5 star rating.****Update August 6, 2012****At this point I would give this product more than 5 stars if I could! We have not had a single problem with it, I’m not sure if this is luck on our part, but I’m not questioning it :-). It has never gotten stuck or locked our dog out or in. I had to change the battery in the collar today. A red light came on on the collar unit to notify me it was dead, I replaced it and it worked just the same again.One of our cats has learned to go out of the door, in fact he has trained the dog to let him out when he wants out (it took him about a month to figure it out). He will meow at the door like something important is going on until the dog comes to check it out. The dog then stands there confused trying to figure out what the cat is yelling about and unlocks the door for him. As soon as the cat hears the click he is out the door! Whoever said dogs are smarter than cats hasn’t lived with both ;-). This really hasn’t been an issue because he always comes back quickly and hasn’t yet trained the dog to let him in so I have to let him back in (the doggy door is in the garage so I know he always has a safe, cooler place to go) preventing him from bringing any of his half dead prey in the house with him. Our other 2 cats still have no interest in going near this door even though they used to go out the regular doggy door all the time. I think the noise of it still scares them, they are both more timid than the fearless hunter who has it all figured out.If you are like me and questioning this door because of the terrible reviews, I think it is definitely worth a try, just make sure you are precise in installing the door.
This Is The Best Pet Door Made To Date. There are pretty mixed reviews about this product so I’m going to try to clarify a few things. As other people have indicated, there are a couple different versions. The original version has a clear door with an extruded “range” knob whereas the newer version has a frosted door with a flush “sensitivity” knob. Some have complained about the older version. I received the newer version so can’t comment with that respect. There are actually 3 different versions, though. Lowe’s sells a version of this door which is “iris” compatible. This is a replica of the newer version of the door but can be distinguished by one additional “4th” blue LED as the leftmost indicator marked “link”. I lucked out and got the “Lowe’s” version of the door. As such, here is my review accordingly:This door is excellent. Some complain about range, intermittent ID recognition failure, magnet strength, binding, installation, etc., none of which I have noticed. If there is a range or recognition failure, it is probably caused by RF interference in the area. Mine works great and has not “forgotten” any of the 3 keys. After experimenting with a number of different pet doors, this is by far the best weatherized model I have had. It stops heavy winds and has no problems with binding or jamming. The rigid door makes a huge difference over the rubberized flaps. I ensured that the hole was square when I installed it, which is probably an issue for some. Correct installation is obviously a necessity. If the door is un-level or not squared appropriately, I can see a problem with binding. Mine is installed in an insulated steel door. Framing and mounting this through a wall would not be difficult, even without the tunneling kit sold separately. The doors frame is plastic so when the installation screws are installed, the door could easily skew if the hole, level, or square are incorrect. This would absolutely cause binding or jamming, as the door actually slides down into a channel to fully “lock” or secure. The door is pretty quiet, except for a rather loud “pop” when it lifts from the channel to unsecure. It scared the crap out of my Dingo for a few days but he got used to it quick. Now the two dogs and cat have learned that the “pop” means it’s time to push. Yeah…if you didn’t catch that…my 4lb. cat can easily open the large version of this door, but the wind does not stop it’s reset. Now that the functionality is explained, I’ll go into the Iris part.Just for entertainment, I got the matching “Iris” hub from Lowe’s which is a Zigbee and Z-Wave radio home automation controller. Not only does this allow you to switch from “Automatic” “Locked” and “Unlocked” modes from a smartphone or PC (locally or remotely), it monitors which animal (based on the collar transmitter) exits or enters. You can look at the “activity log” in the Iris app or website and see which animal went “in through the door” or “out through the door” and when. This is a pretty cool feature which has a ton of practical application, even if you don’t realize it at first. (ie. it’s now pretty simple to see if the kids actually let the dogs out). I should note that, although it is annotated nowhere in the documentation, I have determined that the internal radio for this door is Zigbee, not Z-Wave. If you purchase it with the intent of using it with a Z-Wave controller, it will NOT work. Lowe’s convolutes these systems with “Iris” by selling both Z-Wave and Zigbee devices and not bothering to tell you what product is which.There is a lot of room on the inside of the device also. I wanted to add an alarm sensor into the door and it was exceptionally easy to add a wireless reed switch based sensor inside the frame, using one of the built-in magnets as it’s motivator. They should build this ability into the door, but it would require too many different versions for compatibility, as there isn’t a single protocol for wireless alarm inter-compatibility. It was remarkably simple to add a Honeywell/Ademco 5800micra sensor.The door has now been running on a cheap set of 4 “D” batteries for 2-3 months and hasn’t dropped a bar on the “Iris” battery monitor. I would speculate that the version without the Iris transceiver has even longer battery life.I have a 50lb Dingo, 75lb Siberian Husky, and 4lb Siamese cat. None have a problem operating this door. It is solidly constructed, albeit all plastic, and reliable. If you get the correct version, install it correctly, and aren’t a complete and utter moron, I am confident (after my personal experiences) that you will be more than happy with the door. This door is well worth the $75, $100, or $229.00 (version dependent) that is spent on it. It looks clean and works great.
Doesn’t work as advertised. I was using without any problem a cat door from SureFlap, but I wanted to control which cat could go out and when. After some research, I decided to buy the SmartDoor which was supposed to do the job.When I received it I learned I needed to spend an extra $100 to mount it to a wall. That door is big, much bigger than the SureFlap, hence a large hole in the wall, and a very cumbersome installation.The setup with the app is not straightforward, and the app is not as easy as it should be. If you need to change something in the schedule you cannot, you have to delete the scheduled action and reprogram it.I understand the idea behind the frosted flap, but an option to get a transparent flap will be appreciated. Imagine being a cat and having to use the door not knowing what’s going on on the other side. My cat used to enjoy their personal window with the previous cat door.The main issue is the door randomly not reading the microchip leaving a very frustrated cat not being able to use the door. The other problem is the very very very slow process of unlocking the door when a cat is in front of it (that’s when it works) which leads the cat to walk away from it before it’s fully unlocked.I’m very pissed off to have spent a lot of money on something which doesn’t live up to its promises. I can’t even step back and reinstall my previous cat flap, the hole in the wall is now way to big for it…
The product is dead on arrival… DO NOT BUY. After a lot of research… it appears the product has two different firmware versions. The first firmware versions arrives dead on arrival. There is no way to update the firmware over the internet or by phone. It won’t even connect to the app without the new firmware. PetCare will not replace the item because it is used. Also, PetCare says there is no way to tell whether the item has the old firmware or the new one without buying and testing it, so you’ll have to risk buying it to find out. In my case, it was the old version. I’ve spent far too much time on this already. PetCare should clearly label its firmware versions or have an over the air update or at least be able to connect to it via phone. I’m getting a refund but I have lost half a day researching this which I’m not getting paid for.
Combined PetSafe SmartDoor and PetSafe Extreme Insert. Very Pleased With Both, and Results! (*Video). The media could not be loaded. I’ve combined the PetSafe SmartDoor (Med) & the PetSafe Extreme Weather Door Insert, and I’m happy to share that I’m not only very pleased with each of the individual products themselves, but also even happier over both the high degree of functionality, and the also very aesthetically pleasing end result! And yes… I would most certainly recommended both products, especially to all those who appreciate both quality and functionality.(*Please watch my included Video Review for more details)
Great electronic dog door. I’m super impressed with the quality of this doggie door. This is an electronic smart automatic dog door, that is very well designed and constructed. It is clear that the designer used quality and premium material to construct this. The install was not so difficult, and the end result is that our dog is extremely happy with the new dog door. Our last one was catching and not opening as it should. This is a larger dog door, and they recommend it for weights less than 85 lbs. One thing I really love about this dog door is the mere fact you can assign up to 5 pets to access the door. This door can be used for Cats or Dogs. So I do appreciate that versatility. Below, I will outline some of the other features that led to me choosing this one over other similar ones on the market.*Design: Smart Design-3 mode locked/unlocked- Sensor- Assign to up 5 pets to access and use this door*Lock is sold separately – Batteries are NOT included (CR2032) Batteries*Dimensions for your reference: 3.1 x 17.13 x 24.8 with a weight of 8.78 lbsAll in all, I find that the designer did a great job with this dog smart door. The unit has worked as it should. I have found no issues of defects or damage to the unit. This has made a big difference in the daily life of our fur baby. I’m definitely glad that we took a chance on this dog door. It has been a very positive experience thus far. Therefore, based on these facts I do recommend this dog door to other consumers. Thanks for reading my review. I hope it has been informative and helpful. 🙂
Automatic Door doesn’t work. It won’t do what you’re hoping it does.The door won’t allow a specific pet entry and exit from the home. I paid for it, did not receive it for free, and it doesn’t work. Following the sensitivity setting instructions still won’t allow for the door to unlock and lock properly. The sensor takes over 5 seconds to lock after the pet has left, which means that any other animals you have can simply follow your tagged animal out of the house. And then be locked outside.The door also unlocks even when the key is not nearby. I’m thankful I tested the product before cutting into my door/wall. Returning this item ASAP
Very happy. Had this door for a month and very happy with it! Sturdy, it shuts tight and is a good price! The key-fob took a little time to adjust so it didn’t randomly set the door off at further distances. (first battery died in 1 week. However, it lite up red when it was low, which was good to know before it failed) after we adjusted door setting, the battery seems good and at now over 3 weeks. Cats stay in and dog can go out when we are at work. It’s quiet. You do need a little knowledge of how to use power tools and how to cut into a metal house door. Seal it with silicone along the edges. Not 100 percent weather proof, air will blow through the cracks a little… I will insulating the inside half of the door with a foam cover and velcro to keep our cold winter air out at night.
Works but is very loud. Bought this to replace a non automatic pet safe door of similar dimensions. Installation was quick for the taskrabbit I hired to ensure the cut out was perfectly adjusted from the old door to the new door.Our two cats are scared of the noise. It’s loud and jarring. Also, needed to reposition their beds and toys farther from the door because it goes off all the time. The sensitivity is set to high. It does detect both cats and so far after one week we haven’t had any unwanted visitors. The delay from unlocked to locked is quite long. One cat has mastered it coming and going and hoping the other cat catches on soon.